I have a firm belief that we should all be forced to endure the wrath of the general public at some point in our lives. Everyone should spend at least a month working in a restaurant or hotel (or really any job where you just have to take "it"), but especially a grocery store. That's where you're bound to meet all walks of life.
If there is one thing I know to be true, it's that the customer service industry will change a person. It can make you patient, give you tough skin, but most of all it can make you realize what's really important. Humanity. There are some side effects to the industry. It can make every little nuisance cut right to your soul. That's where I come in.
I've had to add to my general outing rules this week.
- If you can afford to go out to eat, you can afford to tip. If you disagree... sounds like McDonald's is the place for you, along with its inevitable clogged arteries.
- If it sounds like someone is getting the crap beat out of them in the next room... it's called 9-1-1, they're pretty helpful.
- Extreme Couponers: Quit clearing the shelves. I'm pretty sure there is somebody else in the area who would like some mustard.
- If you must use a shopping cart to haul your groceries around, at least have the decency to return it to one of its many designated areas. One can usually be found within a 15 foot radius.
As Hurricane Irene's VERY outer phalanges grazed Charleston, I made a trip to the store. Daredevil you say? Oh yes, I braved the drizzle. At this particular store I witnessed way too many people preparing for the worst (AKA a gust of wind) and leaving their shopping carts EVERYWHERE. Sure, make the argument that the people working at the store get them. However, there are these things known as cars. They're all over the place, especially in the parking lot... so just leaving your cart behind my vehicle justifies my anger. This could be an overreaction if it was a lone act of jackassery. Oh, but it wasn't. As I looked around at this far too familiar land of buggies, I knew I couldn't stand myself if I didn't do something. I dubbed myself "cart return volunteer" and then "awesome."
Being an experienced veteran of the brutal hospitality industry, you find yourself going out of your way to meet and exceed expectations. This has been drilled into me since my first day at college. Like a knee-jerk reaction, seems I'm going to help even when I'm on the other side. Until the next thing that grinds my gears!
Maybe I should find something more important to preach about...